Privacy Policy

Effective Date: October 19, 2026

Lynn Berger Career Counseling and Coaching respects your privacy. This policy explains how we collect, use, and protect personal information when you visit lynnberger.com, contact us, schedule an appointment, or use our career counseling and coaching services.

Information We Collect

Depending on your interactions with us, the information we collect includes your name, email address, phone number, appointment details, billing information, and information you choose to share about your career, professional background, interests, and goals.

We collect information through website forms, appointment scheduling, email, phone calls, text messages, and counseling or coaching sessions.

Please limit information submitted through website forms to contact details and general questions. Reserve sensitive personal information for your session or a communication method discussed with Lynn.

How We Use Your Information

We use your information to respond to inquiries, schedule and manage appointments, provide career counseling and coaching, process payments, maintain client records, and communicate about our services.

Session Confidentiality

All career counseling and coaching sessions are confidential. Information from your sessions will be shared only with your signed written authorization, except when disclosure is required or otherwise permitted by applicable law.

A written authorization identifies the information approved for release, the recipient, and the purpose of the disclosure. Signing an authorization does not waive confidentiality for all information shared during your sessions.

Legal exceptions include applicable reporting obligations and certain circumstances involving serious safety concerns. Lynn will explain the limits of confidentiality as part of the client intake process.

How We Share Your Information

We do not sell your personal information.

We share information with service providers as needed to support scheduling, payment processing, website operations, communications, and record management. Information shared for these purposes is limited to what is needed to perform the relevant service.

The content of your sessions remains subject to the confidentiality protections described above.

We also disclose information when required or otherwise permitted by applicable law.

Website Forms, Email, and Scheduling

Our website provides ways to contact us and schedule appointments. Electronic communications involve privacy and security risks. Website forms, ordinary email, and text messages are intended for general inquiries and administrative communications.

Using a website form or requesting an appointment does not, by itself, establish a counseling or coaching relationship.

Third-party scheduling, payment, and other services operate under their own privacy policies. Review those policies when using their services.

Text Messaging

If you opt in to text messages from Lynn Berger Career Counseling and Coaching, we use text messaging for appointment reminders, scheduling, responses to inquiries, and other administrative communications.

Message frequency varies. Message and data rates apply according to your mobile plan.

Reply STOP to unsubscribe. Reply HELP for assistance, or call (212) 289-5197. Consent to receive text messages is not a condition of purchasing services.

We do not share mobile opt-in information or text message consent with third parties or affiliates for their marketing purposes. Messaging service providers receive information needed to deliver messages on our behalf.

Please avoid sending sensitive session information by text.

Information Security and Retention

We use reasonable administrative, technical, and physical safeguards to protect personal information. No electronic transmission or storage system offers complete security.

We retain information as needed to provide services, maintain appropriate business and professional records, and meet applicable legal obligations.

Your Privacy Requests

Contact us to request access to or correction of your personal information, ask about our privacy practices, or update your communication preferences.

We review requests under applicable law and professional obligations. Identity verification is required when appropriate to protect your information. Certain records remain subject to legal retention requirements.

Policy Updates

We update this policy as our practices or legal obligations change. The revised policy will appear on this page with an updated effective date.

Contact Us

Lynn Berger Career Counseling and Coaching
125 East 84th Street, Suite 1B
New York, NY 10028
Phone: (212) 289-5197